Job Description

Medical Receptionist 

Monday – Friday 8-5

Position Summary:

We are seeking a personable and organized Front Desk Representative to join our dedicated team. The ideal candidate will be the first point of contact for our patients, ensuring a welcoming and efficient experience. This role involves managing front desk operations, scheduling appointments, handling patient inquiries, and maintaining accurate records. The Front Desk Representative plays a crucial role in the smooth operation of our clinic, contributing to the overall patient experience.

Key Responsibilities:

Patient Interaction:

• Greet and check-in patients with a friendly and professional demeanor.
• Answer phone calls, respond to emails, and address patient inquiries promptly.
• Provide patients with information about clinic services, procedures, and policies.

Appointment Management:

• Schedule and confirm patient appointments, ensuring optimal use of clinic resources.
• Coordinate appointment changes and cancellations, updating the schedule as needed.
• Send appointment reminders and follow-ups to patients.

Administrative Tasks:

• Manage patient records, ensuring accuracy and confidentiality.
• Process patient registrations, insurance verifications, and co-payments.
• Maintain a clean and organized front desk and waiting area.

Collaboration:

• Work closely with medical staff to ensure seamless patient flow and communication.
• Assist with administrative tasks as needed, supporting the overall clinic operations.
• Participate in team meetings and contribute to process improvements.

Qualifications:

Education:

• High school diploma or equivalent required.
• Additional education or certification in healthcare administration or related field is a plus.

Experience:

• Previous experience in a front desk or administrative role, preferably in a medical setting.
• Familiarity with electronic medical records (EMR) systems and medical terminology is advantageous.

 

TRINITY EMPLOYMENT SPECIALISTS IS AN EQUAL OPPORTUNITY EMPLOYER

See the great things people are saying by checking out our Google reviews, along with our Facebook, LinkedIn, Instagram, X/Twitter. Please visit the  Career Center on our website for some helpful resources to help in your job search, to build a resume, for interview tips and many job opportunities! 

#LM

* Answer telephones and direct calls to appropriate staff.
* Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
* Complete insurance or other claim forms.
* Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
* Transmit correspondence or medical records by mail, e-mail, or fax.
* Maintain medical records, technical library, or correspondence files.
* Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
* Receive and route messages or documents, such as laboratory results, to appropriate staff.

Job Tags

Full time, Monday to Friday,

Similar Jobs