German Client Services Specialist Hybrid in Malta (Chat & Email Only) Job at Cross Border Talents, Malta

MXlkV2N1TW9TcnltZEFKWU5ITmpTeEVJV3c9PQ==
  • Cross Border Talents
  • Malta

Job Description

Ready to advance your career?

Join our team as a Customer Success Specialist ! If you're creative, approachable, and thrive in a dynamic, fast-paced environment, this role could be the perfect fit for you.

Role Overview:

As a Customer Support Specialist, you'll handle customer inquiries and resolve issues exclusively through email and live chat—no phone support required.

Key Responsibilities:

  • Respond promptly and clearly to customer inquiries via email
  • Monitor and moderate user-generated content to ensure adherence to company policies
  • Detect and address potential scams or fraudulent activities to safeguard platform integrity
  • Keep accurate records of customer interactions and resolutions
  • Collaborate with team members to refine processes and elevate customer experiences
  • Provide accurate information using the best tools and resources
  • Meet individual and team performance goals
  • Partner with internal and client teams for seamless service delivery
  • Participate in training to stay informed about moderation guidelines
  • Support various workflows, clients, and markets as needed

Requirements:

  • Fluent in German (C2 level)
  • Fluent in English (B2 level)
  • EU citizenship or Maltese Residency Card
  • 0-1 year experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

Why Join Us:

  • Competitive Salary: We recognize your skills and dedication
  • Performance Bonuses: Earn rewards for your achievements
  • Transportation : Convenient company transport from designated locations
  • Relocation Assistance : Smooth onboarding support
  • Career Growth : Opportunities to develop professionally
  • Hybrid Work Model : Flexible options for a better work-life balance

Excited to take the next step in your customer support journey? Apply now , and we'll connect with you soon!

Job Tags

Relocation package, Flexible hours,

Similar Jobs

Openwork

Seating/Booth Builder Job at Openwork

penwork/Rock Staffing is now hiring for a Seating/Booth builder in Locust Grove, GA. For more details please call (***) ***-****, or come see us at 2261 Highway 42 North Jenkinsburg, GA 30234 Job Details: You will be building seating and booth for restaurants or other...

Greenlife Healthcare Staffing

Patient Care Technician/Nursing Assistant Job at Greenlife Healthcare Staffing

 ...Patient Care Technician/Nursing Assistant - Psychiatry (Per Diem) - Greenport, NY (#T10025) Previous experience in a Nursing Assistant role in a hospital, nursing home, or ambulatory care setting preferred. Greenlife Healthcare Staffing is seeking a Patient Care... 

MMS

Principal Medical Writer Job at MMS

 ...consecutive years. For more information, visit or follow MMS on LinkedIn . Responsibilities Under minimal supervision, the Medical Writer will critically evaluate, analyze, and interpret the medical literature to select primary resource materials for adequate study... 

West Suburban Medical Center, LLC

Security Officer Job at West Suburban Medical Center, LLC

 ...families in the Oak Park and surrounding areas. Our kind, caring hospital staff have a passion to heal and make a difference in our...  ...Transparency. JOB SUMMARY Works to maintain a safe and secure environment for the entire facility. Duties may include patrolling... 

SlovackBass

Interior design assistant Job at SlovackBass

 ...This position is an Interior Design Assistant that works directly with Junior and Senior Designers. The day to day tasks vary based on the needs...  ...slovack-bass.com ****@*****.*** Job Type: Full-time Benefits: ~ Paid time off Schedule: ~8...